Award in Effective Customer Skills
Lead Training Services · MQF 5 · Marketing & Communications · 50 hours · Online
MySkills
After funding
€90
Level
MQF 5 – Certificate / award
Duration
50 hours
Delivery
Online
Entry requirements
Not stated
How to claim your funding, step by step · what to have ready and the details for the form
Your application pack
When to apply, what to have ready, and the details to copy into the official form. You submit it yourself.
Apply before your course ends – on or before the last day of the course, through Jobsplus's online form. Late applications are refused. MySkills isn't open to the self-employed. Then claim your refund within 6 months of the course ending, once you have your certificate.
When you apply
When you claim
Details for the form
- Training provider
- Lead Training Services
- Course
- Award in Selling and Negotiation Skills
- Course fee (excl. VAT)
- €450
- Refund if employed (80%)
- €360
- Refund if not employed (100%)
- €450
- Duration / mode
- 50 hours
The course must cost at least €100 (excl. VAT) and be paid by you. The refund is capped at €5,000.
Both schemes are for fees you pay yourself: if your employer pays for the course (e.g. through Jobsplus's Investing in Skills), you normally can't claim them for the same fees. Based on the official 2026 scheme guidelines, checked September 2026. Rules can change – check the official pages before you apply.
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| Course | Level | Format | Fee | After funding |
|---|---|---|---|---|
 Award in Effective Customer Skills Lead Training ServicesMySkills | MQF 5 | 50 hours · Online | €450 | €90 |
 Award in Branding & Advertising Domain AcademyMySkills | MQF 5 | 200 hours | €490 | €98 |
Award in Communication in Organisations Domain AcademyMySkills | MQF 5 | 200 hours | €490 | €98 |
Award in Consumer Behaviour Domain AcademyMySkills | MQF 5 | 175 hours | €490 | €98 |